About this course

Who is this course for?

This course has been designed for personnel who are required to fill the role of Public Information for an incident using AIIMS.


What will you learn?

This course will review the scope, role and responsibilities of the functional area, but most importantly it will look at how to complete key tasks during a shift in the role of Public Information Officer.

This course will take about 2 hours of your time.


Course content

Working in Public Information

Review the role and responsibilities of this functional area, including units that can be activated within the section.

Gathering and sharing information

Review the role and responsibilities of this functional area, including units that can be activated within the section

Using warnings

Considerations for issuing relevant, tailored and timely warnings for the public.

Writing media releases

Developing written information to be shared with the media.

Giving interviews

Types of interviews, preparing a spokesperson to give an interview and tips for speaking well during interviews.

Managing social media

Using social media as part of public information and creating suitable posts.

Writing community newsletters

Preparing written information for sharing with communities affected by the incident

Running community meetings

Why meetings should be run, preparing for and running the meeting, sharing information after the meeting.

Start the course today,

and come back to it anytime.